Employment, Training & People

Registration

Synopsis

The need for leadership is perpetual. The question is what is the right leadership.

During this session you will discover:

• Are leaders born or made?
• What’s your purpose as a leader?
• The importance of values in leadership?
• The key questions you must ask in your capacity as a leader
• How to progress to become a great leader (and that applies to not just your business!)

Richard Norris

Richard is one of Europe’s foremost speakers on transformational self-leadership.

From a competitive swimmer to a veterinarian delivering calves and doing eyelid surgery on leopards to an army officer responsible for security and animal welfare to a post-grad student in internal medicine and an MBA to unemployed to an award-winning business coach and business development strategist, Richard’s own success journey has been dynamic and diverse.

Richard truly excels at challenging the status quo and clients to be better, to do better and to attain better results from their businesses. That applies whether working with entrepreneurs or executives, leaders or followers, individuals or teams.

Whether an interview, keynote speech, workshop or 1-2-1, Richard always manages to distil practical messages into engaging stories and examples that entertain, educate and elicit results.

Richard contributes articles to various publications on-line and in print on a range of topics around business, leadership and personal success. He also presents, speaks, and lectures across various institutions, conferences and events around the globe.

His recent book, Hoof it! 7 Key Lessons on Your Journey of Success is an appealing metaphor on success. He has co-edited for Ask the Experts: Lessons Learned from the Recession and contributed to The Business Experts Guide to Small Business Success.

Synopsis

In the current economic climate all resources need to be fully utilised and add value. What therefore is the right level of investment to ensure you get the highest return from your employees? Fiona Gibson; Group HR Director at Highland Spring Ltd, will give an enlightening talk as to how they have approached and dealt with this challenging issue.

Fiona Gibson, Group HR Director, Highland Spring Ltd

Fiona Gibson Group HR Director for Highland Spring Ltd., joined Highland Spring in May 2011, assuming responsibility for organisational development, reward and employee relations for over 400 UK-based staff, as well as driving cultural development programmes across the business. Fiona joined Highland Spring Ltd from Maxxium UK Ltd, where she was HR Director. She has over 15 years senior HR experience gained through a various roles within FMCG and electronics.

Time for a short break to stretch your legs!

Synopsis

Having the right skills in your business is essential to being competitive in the marketplace. Marion Beattie, National Employer Services Manager, will talk about how Skills Development Scotland, the national skills body, can help businesses of all sizes to build, develop and get the best from their workforce.

Marion Beattie, Skills Development Scotland

Marion is currently National Employer Services Manager, part of the Industry and Enterprise Team within Skills Development Scotland. Marion and the team work with businesses, public sector bodies and agencies to support economic growth through skills investment.

Marion has been in this role for two years. Prior to this she was a manager with Careers Scotland with responsibility for Careers Scotland services to education, business and individuals within Tayside, spending two years in Perth and Kinross.Earlier in her career Marion worked in retail store management, as a population researcher with University of Dundee and in the co-ordinating volunteers in the third sector.

Synopsis

The aim of this session is to provide participants with an initial insight into themselves, their colleagues and their customers. It will enable them to gain a clear understanding of people’s different communication styles and preferences, and they will pick up tips on how to spot these differences and how to connect and communicate more effectively with others. Acting on this knowledge will enable participants to enhance relationships with colleagues and customers alike.

Louise Clark

Louise joined Insights in September 1995, working from the UK Head Office, supporting consultants in their sales and marketing efforts. After a very successful period where she was instrumental in establishing Insights in North America, Louise moved back to the UK in 2003, taking an Account Management Role in the Global business, supporting clients such a Novartis, British Telecom, HSBC and Accenture. In 2006 she moved into a Business Development role where she was responsible for handling all new business initiatives, new clients and prospects for the UK team.

In her current role of Regional Support Manager, Louise leads a team of 13 people and manages the support functions that enable the organisation to provide excellent service to its customers – a service excellence which was recognised in February 2012 at the Scottish Business Awards where Insights won the prestigious ‘Customer Focus’ Award.

Louise has exceptional presentation and facilitation skills and is at ease with a wide variety of audiences. As a speaker, her capacity to bring personal experiences and anecdotes into her sessions to ensure a worthwhile and rounded experience for participants is second to none. Louise firmly believes that in order to learn and grow, there must be ‘fun’ along the way. She has a very convincing and enthusiastic style and her boundless energy is infectious.

Your chance to enjoy lunch and networking with fellow attendees.

Synopsis

Jim Oag from Investors in People Scotland will facilitate a high quality panel of “Investment In Staff Champions” as they discuss the fundamental importance of looking after your staff if you are serious about growing your business

Our panellists are:

John Gillespie

John is now very much regarded as a ‘Celebrity Hairdresser’ in the U.K. and Internationally and one of the best known faces on the scene having appeared on many different T.V. programmes ranging from fashion and lifestyle programmes to topical discussions. John’s latest accolade comes after he was chosen as the only Scottish hairdresser to style the hair of the pop world’s top celebrities, including Beyonce, Christina Aguilera and Kylie at the MTV Europe Music Awards. John has also worked in conjunction with many of the worlds leading beauty corporations on both educational and photographic platforms.

In the last few years John has worked throughout the United States, all over Europe, Japan, Korea, Taiwan, Thailand, Malaysia and Australia. He has currently just finished a UK. tour training, educating and motivating other hairdressers allowing him to combine his hairdressing skills along with his excellent presentation skills. Visit the John Gillespie website

Highland Spring Ltd

Highland Spring Limited was formed in 1979 in Blackford, Perthshire and has always been privately owned by the same family. In the late ‘70s, the market for bottled water was worth less than 30 million litres a year and it is testimony to the family’s vision, that one day bottled water and in particular, Highland Spring, would be such a major player in the UK soft drinks’ industry.

The Highland Spring Group is the largest supplier of naturally sourced bottled water in the UK today, selling more than 1 in every 5 litres sold to British consumers.

The company produces a range of brands, including Highland Spring, Speyside Glenlivet, Hydr8 and Hydr8 Flavours and operates 5 bottling plants across the UK; one in Ballindalloch, Speyside, 2 in Blackford, 1 in Lennoxtown and 1 in the Brecon Beacons.

The Group is also the leading private label water supplier to many of the UK's major supermarkets and food service retailers, producing an array of flavoured and unflavoured waters for these customers.

Presently bottling over 380 million litres a year, the company has ambitious plans to be a £100 million and 500 million litre turnover business in the medium term.Visit the Highland Spring website

Speakeasy

Established in Perth in 1993, Speakeasy is now one of the UK's leading corporate production companies specialising in the production of film, video and live events. With offices in Stanley and Covent Garden, Speakeasy has around 30 employees covering the full spectrum of production roles, from producers and writers to production managers, editors and graphic designers. Clients include BAE Systems, RBS, Food Standards Agency, Lloyds Banking Group and the Scottish Government. Visit the Speakeasy website

Synopsis

Want some practical, simple and effective solutions to motivate your team to perform better, be happier and deliver results time and again? If so, then come along and...

• Discover the hot buttons for your people that drive their performance and yours
• Create effective goal and personal development plans that ensure you know and apply their motivation to deliver results.
• Access simple tools and strategies that enable you to bring about the right behaviours for success in your people and your business.
• Ensure how to get your people to own their results

Richard Norris

Richard is one of Europe’s foremost speakers on transformational self-leadership.

From a competitive swimmer to a veterinarian delivering calves and doing eyelid surgery on leopards to an army officer responsible for security and animal welfare to a post-grad student in internal medicine and an MBA to unemployed to an award-winning business coach and business development strategist, Richard’s own success journey has been dynamic and diverse.

Richard truly excels at challenging the status quo and clients to be better, to do better and to attain better results from their businesses. That applies whether working with entrepreneurs or executives, leaders or followers, individuals or teams.

Whether an interview, keynote speech, workshop or 1-2-1, Richard always manages to distil practical messages into engaging stories and examples that entertain, educate and elicit results.

Richard contributes articles to various publications on-line and in print on a range of topics around business, leadership and personal success. He also presents, speaks, and lectures across various institutions, conferences and events around the globe.

His recent book, Hoof it! 7 Key Lessons on Your Journey of Success is an appealing metaphor on success. He has co-edited for Ask the Experts: Lessons Learned from the Recession and contributed to The Business Experts Guide to Small Business Success.

Synopsis

In this session participants will explore their Insights Discovery Personal Profile, enabling them to gain a fuller understanding of their strengths and weaknesses, communication style, areas for development, and the unique value they bring to their business or organisation. Participants will be supported to identify opportunities for development that they can put into practice immediately.

Insights Discovery Evaluator

The result of this online evaluator will be an Insights Discovery Personal Profile, which will show how your behavioural preferences may influence your personal style in the workplace. This Discovery Profile is personal to you and will contain information about your personal style, key strengths & weaknesses, value you bring to your team and tips on effective communication.

If you should experience problems when completing the Evaluator please contact:

Karran Porter, Client Resource and Development Co-ordinator
www.insights.com
Tel: 01382 908054

Louise Clark

Louise joined Insights in September 1995, working from the UK Head Office, supporting consultants in their sales and marketing efforts. After a very successful period where she was instrumental in establishing Insights in North America, Louise moved back to the UK in 2003, taking an Account Management Role in the Global business, supporting clients such a Novartis, British Telecom, HSBC and Accenture. In 2006 she moved into a Business Development role where she was responsible for handling all new business initiatives, new clients and prospects for the UK team.

In her current role of Regional Support Manager, Louise leads a team of 13 people and manages the support functions that enable the organisation to provide excellent service to its customers - a service excellence which was recognised in February 2012 at the Scottish Business Awards where Insights won the prestigious ‘Customer Focus’ Award.

Louise has exceptional presentation and facilitation skills and is at ease with a wide variety of audiences. As a speaker, her capacity to bring personal experiences and anecdotes into her sessions to ensure a worthwhile and rounded experience for participants is second to none. Louise firmly believes that in order to learn and grow, there must be ‘fun’ along the way. She has a very convincing and enthusiastic style and her boundless energy is infectious.